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Frequently Asked Questions

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  • My Twitch stream was muted. What do I do?

    We're sorry to hear that you've been muted while using the Soundstripe Music extension for Twitch. You will need to appeal the muted audio. You can do so here.

  • Can I create my own playlists?

    You can create unlimited custom playlists with a Twitch Pro subscription. If you're not a Twitch Pro subscriber, you can still access and stream with our collection of free curated playlists.

  • Can I request new music?

    Email us at and let us know what you’d like to see added to our playlists!

  • Can I use the Soundstripe Twitch extension while streaming directly from my PS5?

    In order to use the Soundstripe Twitch extension with your PS5, you must stream from a Mac or PC with a capture card connected to the PS5.